Legal Disclaimer

Exitnine is operated by:

Exitnine Limited
Company number: 17090094
Registered office: 71-75 Shelton Street, London, Camden, WC2H 9JQ, United Kingdom
Contact email: admin@exitnine.ai

This Legal Disclaimer should be read together with our Terms of Service and Privacy Policy.

By accessing or using Exitnine, you acknowledge and agree to this Legal Disclaimer.

1. Nature of Exitnine

Exitnine is an AI-powered coaching and development platform.

It is designed to support personal reflection, planning, goal-setting, habit tracking, self-development, community participation and AI-assisted coaching.

Exitnine provides tools, prompts, content, tracking features, AI-generated responses and community features to help users think, plan and take action.

Exitnine does not make decisions for you.

You are responsible for how you interpret, rely on and act upon anything provided through the platform.

2. No Professional Advice

Exitnine does not provide professional advice.

Nothing on Exitnine should be treated as:

• Medical advice
• Mental health advice
• Therapy
• Counselling
• Diagnosis
• Treatment
• Legal advice
• Financial advice
• Investment advice
• Tax advice
• Employment advice
• Business advice
• Crisis support
• Emergency assistance

Any information, content, AI output, prompt, plan, reflection, tracker, resource or community interaction provided through Exitnine is for general coaching, self-development, educational and informational purposes only.

You should speak to a suitably qualified professional before making serious medical, mental health, legal, financial, tax, career, business or wellbeing decisions.

3. No Therapy, Counselling or Mental Health Service

Exitnine is not a therapy platform, counselling service, mental health provider, healthcare provider or clinical tool.

Exitnine does not diagnose, treat, prevent, monitor or manage any mental health condition, medical condition or psychological disorder.

AI-generated reflections, journal prompts, wellbeing insights and emotional tracking tools are designed for self-reflection only.

They are not a substitute for professional mental health support.

You should not use Exitnine as your only source of support if you are experiencing anxiety, depression, trauma, emotional distress, suicidal thoughts, self-harm thoughts or any other mental health concern.

If you need medical or mental health support, contact a qualified healthcare professional.

If you are in crisis, at risk of harming yourself or others, or in immediate danger, you must contact emergency services or an appropriate crisis support service in your country immediately.

NHS guidance says people needing help for a mental health crisis or emergency should get immediate expert advice and assessment.

4. Crisis and Emergency Situations

Exitnine is not designed for emergencies.

You must not use Exitnine as a crisis response service.

You must not rely on Exitnine if:

• You are in immediate danger
• You may harm yourself
• You may harm another person
• You need urgent medical help
• You need urgent mental health support
• You are experiencing a crisis
• You require emergency legal, financial or personal safety support

In an emergency, contact your local emergency services immediately.

If you are in the United Kingdom and there is an immediate risk to life or safety, call 999. If you are outside the United Kingdom, contact the emergency service number in your country.

Exitnine cannot monitor all user activity in real time and cannot guarantee that it will identify or respond to crisis situations.

5. AI-Generated Content

Exitnine uses artificial intelligence to generate coaching responses, prompts, plans, reflections, summaries, insights and suggestions.

AI-generated content may be:

• Inaccurate
• Incomplete
• Outdated
• Biased
• Repetitive
• Emotionally unsuitable
• Not specific to your circumstances
• Based on incomplete information
• Inconsistent with previous responses
• Inappropriate for your situation
• Unsuitable for important decisions

AI does not understand your full life, history, health, finances, relationships, risks or personal circumstances.

You must not rely solely on AI-generated content when making important decisions.

You are responsible for checking, questioning and verifying anything generated by Exitnine before acting on it.

6. No Guaranteed Results

Exitnine does not guarantee any specific result, outcome or transformation.

We do not guarantee that using Exitnine will:

• Help you make money
• Help you quit your job
• Help you build a business
• Improve your mental health
• Improve your physical health
• Improve your confidence
• Improve your discipline
• Improve your relationships
• Improve your career
• Improve your finances
• Help you achieve your goals
• Change your lifestyle
• Produce any particular personal or professional outcome

Any examples, plans, prompts, user stories, marketing statements, AI responses, testimonials or platform content are illustrative only.

Your results depend on many factors outside Exitnine's control, including your actions, circumstances, consistency, skills, decisions, health, finances, environment and external opportunities.

7. Financial Information Disclaimer

Exitnine may include finance tracking, budgeting, planning or money-related features.

These features are provided for personal organisation, reflection and educational purposes only.

Exitnine is not authorised or regulated by the Financial Conduct Authority.

Exitnine does not provide regulated financial advice, investment advice, tax advice, debt advice, pension advice, credit advice or insurance advice.

The FCA states that most firms providing financial services need to be authorised or registered with the FCA.

You are solely responsible for your own financial decisions, including decisions about:

• Spending
• Saving
• Budgeting
• Debt
• Tax
• Investments
• Pensions
• Business finances
• Income
• Employment
• Financial risk

You should speak to a qualified and authorised financial, tax, accounting or legal professional before making significant financial decisions.

8. Health and Wellbeing Disclaimer

Exitnine may include health, wellbeing, mood, energy, stress, habit, sleep, exercise or lifestyle tracking features.

These features are for self-reflection and habit tracking only.

They are not medical tools.

They do not diagnose, treat, prevent, monitor or manage any medical condition, mental health condition, injury, illness or disorder.

You should speak to a qualified healthcare professional before:

• Changing medication
• Starting or stopping treatment
• Changing diet
• Changing exercise routines
• Changing sleep routines
• Changing mental health support
• Making decisions about symptoms or health concerns
• Relying on any wellbeing insight for medical purposes

Do not ignore professional medical advice because of anything you read, track or receive through Exitnine.

9. Journal Disclaimer

Exitnine may include journaling, AI reflection, mood tracking and emotional insight features.

Journaling and AI reflection may surface difficult, emotional or uncomfortable topics.

You are responsible for what you choose to write, review, revisit or reflect on.

Exitnine is not responsible for emotional distress caused by your decision to write, read, reflect on or act upon your own journal entries, except where the law does not allow us to exclude responsibility.

If journaling or reflection causes distress, you should stop using that feature and seek support from an appropriate professional or trusted support service.

10. Community Content Disclaimer

Exitnine may include community features, including profiles, posts, comments, Circles, direct messages, reactions and member interaction.

Community content is created by users.

Exitnine does not verify, approve or endorse all user-generated content.

Users may post opinions, advice, claims, experiences or statements that are inaccurate, misleading, harmful, offensive, unsuitable or inappropriate.

You must not rely on other users for professional advice.

You are responsible for how you interact with other users and how you interpret anything posted, sent or shared by them.

Exitnine may moderate community content, but we do not guarantee that all harmful, inaccurate, offensive or inappropriate content will be identified or removed immediately.

11. Direct Messages Disclaimer

Exitnine may allow users to send direct messages to each other.

Direct messages are user-generated.

Exitnine does not endorse or verify advice, claims, recommendations, opportunities, links, offers or statements sent by users through direct messages.

You should be careful when communicating with other users.

You should not share sensitive personal information, financial information, passwords, payment details, identity documents or private information with other users.

You are responsible for reporting abusive, suspicious or harmful messages.

12. Events and Resources Disclaimer

Exitnine may include links or references to third-party events, masterminds, workshops, resources, websites, products, services or opportunities.

Unless expressly stated otherwise, third-party events and resources are not owned, operated or controlled by Exitnine.

Inclusion on Exitnine does not mean that we endorse, approve, verify or recommend the third party.

Exitnine is not responsible for third-party:

• Pricing
• Availability
• Cancellations
• Refunds
• Safety
• Quality
• Content
• Accuracy
• Promises
• Results
• Conduct
• Terms
• Privacy practices
• Products
• Services

You are responsible for reviewing third-party terms, policies, fees and risks before purchasing, attending or relying on anything outside Exitnine.

13. Calendar and Integration Disclaimer

Exitnine may include calendar tools and integrations, including Google Calendar.

Calendar features may allow users to read, display, create, edit or delete calendar events.

You are responsible for checking all event details, including times, dates, reminders, descriptions, locations and attendees.

Exitnine is not responsible for missed events, incorrect calendar entries, sync failures, third-party integration issues or scheduling mistakes, except where the law does not allow us to exclude responsibility.

14. Third-Party Service Providers

Exitnine may rely on third-party providers for hosting, payments, authentication, analytics, error monitoring, AI processing, email, calendar integration and other technical services.

We are not responsible for outages, errors, delays, interruptions, security incidents, policy changes or service failures caused by third-party providers, except where the law does not allow us to exclude responsibility.

Your use of third-party services may also be subject to their own terms and privacy policies.

15. Platform Availability

Exitnine may be unavailable, interrupted, delayed or limited from time to time.

This may happen because of:

• Maintenance
• Updates
• Bugs
• Technical issues
• Internet disruption
• Third-party provider issues
• Security incidents
• Infrastructure problems
• Changes to the platform
• Events outside our reasonable control

We do not guarantee that Exitnine will always be available, uninterrupted, secure, error-free or free from technical defects.

16. User Responsibility

You are responsible for:

• Your choices
• Your actions
• Your goals
• Your plans
• Your habits
• Your wellbeing decisions
• Your financial decisions
• Your career decisions
• Your business decisions
• Your legal decisions
• Your posts
• Your messages
• Your use of AI outputs
• Your reliance on platform content
• Your interactions with other users
• Your use of third-party events or resources

Exitnine provides tools, information, prompts, AI outputs and platform features.

You decide how to interpret and act on them.

17. No Fiduciary or Advisory Relationship

Your use of Exitnine does not create a fiduciary, professional, clinical, advisory, financial, legal, therapeutic, employment, agency or partnership relationship between you and Exitnine.

No member of the Exitnine team, and no AI output generated through the platform, should be treated as your professional adviser.

18. Limitation of Responsibility

To the fullest extent permitted by law, Exitnine is not responsible for losses, harm or damage arising from:

• Reliance on AI-generated content
• Reliance on user-generated content
• Reliance on third-party resources
• Reliance on community posts or direct messages
• Decisions made using Exitnine
• Failure to seek professional advice
• Financial decisions
• Career decisions
• Business decisions
• Health or wellbeing decisions
• Emotional distress from journaling or reflection
• Missed goals or outcomes
• Third-party events
• Third-party service failures
• Inaccurate information entered by you
• Unauthorised account access caused by your failure to protect login details

Nothing in this Legal Disclaimer excludes or limits liability where it would be unlawful to do so.

This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, and any other liability that cannot legally be excluded or limited.

19. Consumer Rights

Nothing in this Legal Disclaimer affects your statutory consumer rights.

If you are a consumer, you may have legal rights that cannot be excluded or limited.

If any part of this Legal Disclaimer conflicts with rights you have under applicable consumer law, your statutory rights will apply.

20. Changes to This Legal Disclaimer

We may update this Legal Disclaimer from time to time.

The latest version will be available on Exitnine.ai.

If we make material changes, we may notify users by email, in-app notice or another appropriate method.

Your continued use of Exitnine after changes take effect means you accept the updated Legal Disclaimer.

21. Contact

If you have questions about this Legal Disclaimer, contact us at:

admin@exitnine.ai